bitte.help

Do you need fresh bread? help? advice? a tool? someone to talk to? contact?

One request is enough.

Whatever you need ...
Someone nearby has it.
bitte.help connects you.

Free · no account · no profile · no audience · no ads

The app feed: two of your own requests with time remaining and helper count, below them the welcome message

Sometimes you just need someone.
Quickly. Without fuss.
But who do you ask when you don’t know
who can help, here and now?

Somewhere out there is someone
with time on their hands who wants to help.
Someone just waiting to be asked.

bitte.help connects you.

A new way to communicate

One request. Many ears.
Separate conversations.

You ask

26 hear your request

One request reaches everyone nearby.

They read what you need. Your name and your number stay with you.

They answer

3 answer you

Every answer comes straight to you.

A conversation, not a group.

One to one

1 number shared

Every conversation belongs to the two of you.

Nobody else hears about it. You share your number one person at a time.

This is how we connect people
– without an audience, without posturing.

One to many to one

Many hear. One answers.

Your request reaches everyone nearby. Every answer arrives with you, and every conversation stays between the two of you.

No comments

Nobody talks over you.

There is no public thread for strangers to leave their opinions under. Whoever wants to help writes to you.

No stage

Humanity instead of social media.

No reach, no likes. The only thing visible is your karma – and you earn that by helping.

Groups you already know – close to you

You choose who you ask.

Everyone

26 people near you

Your request goes to everyone nearby.

Neighbours whose number you don’t have, too.

Club

9 members of the club

Or only to your club.

Then only members see it.

Colleagues

6 colleagues

Or only to your colleagues.

You can belong to several groups. You choose again with every request.

And when you help,
people see your group.

Who hears it

You know who reads your request.

A request to your club reaches members only. Nobody else.

The compose field with a group selected: of the buttons “Alle”, “Nachbarn” and “Alumni”, “Nachbarn” is selected, with the typed request below
Who you are

Your groups travel with you.

Even on a request to everyone: whoever helps shows their groups. So you know who you are dealing with.

A helper’s line in the app: “Privat” with the karma star and the number 24, below it the groups “Nachbarn” and “Alumni”
Beyond your members

You reach the whole neighbourhood.

Your members don’t only help each other. When they help a neighbour, your name is there with them.

Would you like your organisation on bitte.help?

Trust and control

You decide what you share.

What is possible at each stage
Unnamed Someone is there Number shared
Your number hidden hidden shared
Talking not yet via bitte.call call directly
Writing not yet not yet write directly
The share button in the app: a person with a plus sign in a blue circle

Live and share the moment

Every request disappears after 24 hours.

Deadline

Gone is gone.

Requests expire and disappear – and the messages with them. No archive, no history, nothing to read back.

The badge on a request: “Noch 14 Std.” – 14 hours left
Location

Your location stays yours.

We find people near you – without giving away where you are.

Nearby

Only the neighbourhood hears you.

Your request goes no further. The exact radius is named in the app’s privacy policy.

Staying safe

What happens when someone causes trouble.

Language

Hurtful words don’t get through.

Requests and messages are checked. What hurts is filtered out before it reaches anyone.

Report

Report whatever is wrong.

A reported request disappears from your feed, and we take a look at it.

The report control on a request: a flag and the word “Melden”
Block

Then there is quiet.

No more conversation, no message, no call – in both directions.

The block control in a conversation: a flag and the word “Blockieren”

How it works

Three steps from request to help.

When you ask

The compose field with the request just written: “Hat jemand eine Fahrradpumpe …” – anyone got a bike pump – above it the still empty feed
Your requestMake your request – one sentence is enough.

Just ask.

What you need. In one sentence. No name, no number.

Your own request in the feed, marked “Du” and “0 Helfer” – you, no helpers yet
Your request is outIt stays in the feed until someone answers.

Next door, it rings.

Everyone near you sees your request – including neighbours whose number you don’t even have.

The helpers on your request: one entry “Privat”, no messages yet
Your helpersWhoever is there stands with your request.

Someone is there.

You talk. You write. You help each other. Done.

The conversation from the asker’s side: the helper now appears with their phone number, below it four messages back and forth
The number is thereWhoever shares stands there with their number – no longer as “Private”.

When you help

The empty feed of the person about to help: “Alles ruhig in der Nähe” – all quiet nearby
Your feedAll quiet near you, for now.
The same request in a nearby person’s feed, shown as “Privat”, with the bitte.help button
The feedSee what is happening near you.

Someone needs help.

A request from near you appears in your feed.

The conversation from the helper’s side, no messages yet: at the top the four actions bitte.call, share, good and bad
bitte.callTalk to each other without your numbers. We connect you.

Show that you are there.

One tap on bitte.help, and the request does not go unanswered.

The conversation from the helper’s side: the asker appears with their phone number, below it four messages back and forth
Share & writeShare your numbers and write to each other.

You help.

You talk. You write. You help each other. Done.

Communication

As soon as someone helps, it begins.

bitte.call

Talk without your numbers.

As soon as someone accepts your request, the two of you can talk. We connect the call without either of you seeing the other’s number. Whoever hangs up has given nothing away.

The bitte.call button in the app: a handset in a blue circle
Schreiben

Sometimes one line is enough.

You can simply write to each other instead of calling. One thing to know: if you write the first message as the helper, you release your number by doing so. That is deliberate – whoever helps takes the first step.

Two messages in a conversation: “Hab eine, du kannst sie gleich holen.” at 08:59, below it the reply “Super, danke! Passt es dir gegen 18 Uhr?” at 09:02
Karma

A thank you, not a score.

After a helping hand you give each other brief feedback – good or less good. Your karma grows from that. It is not a rank and not a leaderboard: there is nothing to collect and nothing to defend. It only says how others fared with you.

The two buttons in the app: thumbs up in a blue circle, thumbs down in an orange one

You are not the product

No profile. No ads.
No trading in your data.

No profile

Nothing to fill in.

There is no page about you. Nothing to maintain, nothing to compare.

No ads

Nobody buys their way into your feed.

It holds requests from people near you. Nothing else.

No data trail

We don’t trade in you.

We sell no data and build no profiles. This website counts visits anonymously and without cookies.

On the big networks, the users are the product. Not here.

Our vision

Why we are building bitte.help.

When we dream of the future,
people are there for each other again.

We build digital products
– not for screen time,
but for real encounters.
It works in Aachen. In Cologne.
But also in Delhi, New York and Beijing.

This is not social media.
This is humanity.


Started in Aachen.
Made for the world.

Frequently asked questions

What people ask us.

Is bitte.help really free?

Yes, completely. No hidden costs, no premium subscription, no in-app purchases. bitte.help is free.

Who sees my request?

Only people near you. They see what you need, but not your name and not your phone number. Your number stays hidden until you decide to share it. The exact radius is named in the app’s privacy policy.

Does anyone actually use this?

bitte.help is just starting out in Aachen. We are a small, growing community. The more people join, the better it works – which is why every single download counts.

How is this different from a WhatsApp group?

In a WhatsApp group everyone knows your number and sees your profile. On bitte.help your number stays hidden from the start. Your request automatically reaches people nearby – you don’t have to join any group.

What happens to my data?

Your requests disappear automatically after 24 hours. We store no chat histories, no location history, no contact lists. Your phone number is used for verification and stays hidden until you share it. If you help someone and write the first message, you share it by doing so. More on this in the privacy policy.

I need help with the app. Who do I ask?

Write to us at support@bitte.help. We usually reply within five working days. Answers to common questions – no SMS code, deleting your account, reporting someone – are under Help & contact.

Somewhere close by, someone you don’t know yet needs you.

Download bitte.help – and be there when someone needs you.

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