bitte.help

Do you need fresh bread? help? advice? a tool? someone to talk to? company?

One ask is enough.

Whatever you need ...
Someone nearby has it.
bitte.help brings you together.

Free · no account · no profile · no ads

The app feed: two of your own asks with time remaining, one of them with three helpers, below them asks from nearby with the bitte.help button

Sometimes you just need someone.
Quickly. Without fuss.
But who do you ask when you don’t know
who can help, here and now?

Somewhere out there, someone
has time right now and wants to help.
Someone just waiting to be asked.

bitte.help brings you together.

A new way to communicate

One ask. Many ears.
Separate conversations.

You ask

26 hear your ask

One ask reaches everyone nearby.

They read what you need. Your name and your number stay with you.

They answer

3 answer you

Every answer comes straight to you.

Now you know who nearby can help – and wants to. Whoever answers is glad to help. You never hear a no. That’s the small joy of living next door.

One to one

1 number shared

From now on, it’s just the two of you.

Only the person you give your number to gets it. Then you can also call and write to each other directly.

This is how we connect people
– without an audience, without posturing.

One to many to one

Many hear. One answers.

Your ask reaches everyone nearby. Every answer comes to you, and every conversation stays between the two of you.

No comments

Nobody talks over you.

There is no public thread for strangers to leave their opinions under. Whoever wants to help writes to you.

No stage

Humanity, not social media.

No reach, no likes. The only thing visible is your karma – and you earn that by helping.

Groups you already know – close to you

You choose who you ask.

Everyone

26 people near you

Your ask goes to everyone nearby.

Even neighbours whose number you don’t have.

Club

9 members of the club

Or only to your club.

Only the club’s registered members see your ask.

Colleagues

6 colleagues

Or only to your colleagues.

You can belong to several groups. You choose again with every ask.

And when you help,
people see your group.

Who helps you

You see who’s helping you.

Whoever helps you shows all their groups – on every ask, even one to everyone. So you know who you’re dealing with.

A helper’s line in the app: the nickname “Gelber Fuchs” (Yellow Fox) with the karma star and the number 24, next to it the groups “Nachbarn” (Neighbours) and “Alumni”
Who hears it

You know who reads your ask.

An ask to your club reaches members only. Nobody else.

An ask in the feed labelled “An Nachbarn” (To Neighbours): it went only to the members of that group
Beyond your members

Your work shows across the neighbourhood.

Your members don’t only help each other. When they help a neighbour, your name is there with them.

Would you like your organisation on bitte.help?

Trust and control

You decide what you share.

What is possible at each stage
Private Someone is there Number shared
Your number hidden hidden shared
Talking not yet via bitte.call call directly
Writing not yet under a nickname write directly
The “Nummer teilen” (Share number) button in the app

Live and share the moment

Every ask disappears after 24 hours.

Time limit

Once it’s gone, it’s gone.

Asks expire and disappear – and the messages with them. No archive, no history, nothing to scroll back through.

The time left on an ask: “noch 17 Std.” – 17 hours left
Location

Your location stays yours.

We find people near you – without giving away where you are.

Nearby

Only the neighbourhood hears you.

Your ask goes no further. You’ll find the exact radius in the app’s privacy policy (in German).

Staying safe

What happens when someone causes trouble.

Language

Hurtful words don’t get through.

Asks and messages are checked. What hurts is filtered out before it reaches anyone.

Report

Report anything that doesn’t feel right.

A reported ask disappears from your feed, and we take a look at it.

The report control on an ask: a flag and the word “Melden” (Report)
Block

And then it’s quiet.

No more conversation, no message, no call – in both directions.

The three-dot menu in a conversation: Block is found there

How it works

Three steps from ask to help.

When you ask

The compose field with the ask just written: “Hat jemand eine Fahrradpumpe …” – anyone got a bike pump – above it the still empty feed
Your askWrite your ask – one sentence is enough.

Just ask.

What you need. In one sentence. No name, no number.

Your own ask in the feed, marked as yours, with the note “Noch keine Helfer” – no helpers yet
Your ask is outIt stays in the feed until someone answers.

Next door, a phone lights up.

Everyone near you sees your ask – including neighbours whose number you don’t even have.

The helpers on your ask: one entry “Gelber Fuchs” (Yellow Fox) with karma and groups, no messages yet
Your helpersEveryone who answers shows up under your ask, with a nickname.

Someone is there.

You talk. You write. You help each other. Done.

The conversation from the asker’s side: the helper appears with nickname and phone number, below it four messages back and forth
The number is thereWhoever shares appears with nickname and number.

When you help

The empty feed of the person about to help: “Alles ruhig in der Nähe” – all quiet nearby
Your feedAll quiet near you, for now.
The same ask in a nearby person’s feed, shown as “Privat” (Private), with the bitte.help button
The feedSee what is happening near you.

Someone needs help.

An ask from near you appears in your feed.

The conversation from the helper’s side, no messages yet: at the top the buttons bitte.call and share number, above the text field “als Blaue Eule” – as Blue Owl
Write straight awayYou write under your nickname. Your number stays with you.

Show that you are there.

One tap on bitte.help, and you can write straight away.

The conversation from the helper’s side: the asker appears with nickname and phone number, below it four messages back and forth
Share numberShare your number if you like. Then you can call each other directly.

You help.

You talk. You write. You help each other. Done.

Communication

Once someone helps, you can talk.

bitte.call

Talk without sharing your numbers.

As soon as someone accepts your ask, the two of you can talk. We connect the call without either of you seeing the other’s number. Whoever hangs up has given nothing away.

The bitte.call button in the app: a handset and the word bitte.call
Writing

Sometimes one line is enough.

Whoever offers help can write straight away. You see each other under a nickname, for example “Yellow Fox”. Your number stays with you until you tap “Share number”. You can change the nickname in the settings.

Two messages in a conversation: “Hab eine, du kannst sie gleich holen.” (Got one, you can come and get it.) at 08:59, below it the reply “Super, danke! Passt es dir gegen 18 Uhr?” (Great, thanks. Does around 6 pm work for you?) at 09:02
Karma

A thank you, not a score.

Once you’ve helped each other, you both give quick feedback – good or not so good. Your karma grows from that. It is not a rank and not a leaderboard: there is nothing to collect and nothing to defend. It only shows how it went for others with you.

The line “Gib Feedback / Karma-Punkte” (Give feedback / karma points) in the app with the buttons +1 and -1

You are not the product

No profile. No ads.
No trading in your data.

No profile

Nothing to fill in.

There is no page about you. Nothing to maintain, nothing to compare.

No ads

Nobody buys their way into your feed.

It holds asks from people near you. Nothing else.

No data trail

We don’t sell you.

We sell no data and build no profiles. This website counts visits anonymously and without cookies.

On the big networks, the users are the product. Not here.

Our vision

Why we are building bitte.help.

When we dream of the future,
people show up for each other again.

We build digital products
– not for screen time,
but for real encounters.
It works in Aachen. In Cologne.
But also in Delhi, New York and Beijing.

This is not social media.
This is humanity.


Started in Aachen.
Made for the world.

Frequently asked questions

What people ask us.

Is bitte.help really free?

Yes, completely. No hidden costs, no premium subscription, no in-app purchases. bitte.help is free.

Who sees my ask?

Only people near you. They see what you need, but not your name and not your phone number. Your number stays hidden until you decide to share it. You’ll find the exact radius in the app’s privacy policy (in German).

Does anyone actually use this?

bitte.help is just starting out in Aachen. We’re still few, but growing. The more people join, the better it works – which is why every single download counts.

How is this different from a WhatsApp group?

In a WhatsApp group, members usually see your number and your profile. On bitte.help your number stays hidden from the start. Your ask automatically reaches people nearby – you don’t have to join any group.

What happens to my data?

Your asks disappear automatically after 24 hours. We store no chat histories, no location history, no contact lists. Your phone number is used for verification and stays hidden until you share it. If you help someone, they see you under a nickname; you share your number only through “Share number”. More on this in the app’s privacy policy (in German).

I need help with the app. Who do I ask?

Write to us at support@bitte.help. We usually reply within five working days. Answers to common questions – no code by text message, deleting your account, reporting someone – are under Help & contact.

Somewhere close by, someone you don’t know yet needs you.

Download bitte.help – and be there when someone needs you.

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